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Warrior Warranty

 

Warrior Warranty
•Warrior stands behind its heads and handles under stress of normal use for six months from the original date of purchase.
•Warrior will replace all heads unstrung unless the head was purchased strung within the 1st 30 days. Please remove any stringing on the head before sending back the product.
•Proof of purchase is required for each return. Proof of purchase can be a receipt, cancelled check, credit card or bank statement, or anything else that clearly indicates the date of purchase. In addition, the purchase must be made through an authorized Warrior dealer.
•Warrior Sports will replace the product with the exact product that is defective. If the product is no longer available, we will replace with a different color or upgrade you free of charge if we no longer carry that item.
•Warrior does not warranty products that are given as part of a promotion (i.e. free stick for attending a camp). In addition, Aluminum handles are not under warranty.
•The warranty on apparel, bags, and protective equipment is 30 (thirty) days from the original purchase date. Accessories carry no warranty (i.e. ministicks, pocket pounders, nets, etc.).
•No returns will be accepted without a Return Authorization Number (see below).
Warrior Titanium Limited Warranty
•If defective due to bending or breaking, a replacement will be made for attack and goalie length handles, within a period of 6 (six) months from date of purchase. The limited warranty is calculated from proof of purchase date to the date damaged shaft is received at Warrior prepaid. This warranty does not cover denting. Replacement handles will carry the duration of the warranty from the original purchase date, not from the replacement date. Titanium defense handles are not covered under this policy.
To Make a Return
•Please click here to see if your product falls under our warranty (pdf file)
•Fill this Return Authorization form online.
•Once we receive your return authorization request, we will evaluate your request.
•If it meets the requirement of our policy we will then send you a return authorization number - RA number within 5 business days.
•Please note: You MUST have a return authorization ( RA number) before sending the defective product.
•Once you have the RA number please follow the proper steps and procedures below.
1.Write the return authorization number on the proof of purchase and place it inside the box with the product.
2.Send it to:
Warrior Lacrosse
32125 Hollingsworth
Warren MI 48092
Attn: Return
RA-(-------------)•If there are any problems with your request we at Warrior Lacrosse will call or send you an email.